Technology and Management Information Systems
1702 N. Alamo St. | San Antonio, Texas 78215-1210

Maintenance Services for Computers & Printers
Repairs for Apple Computers

Bid No. DIR
Vendor # 06978

The following are the procedures for non-warranty Apple repairs initiated by the requestor:
1.Call 1-800-800-2775
2.Choose Option 3
3.Give Support Representative Self Service Account # 522127
4.Apple representative will go over troubleshooting steps over the phone
5.If repair is determined, a Purchase Order Request from Apple, will be generated
6.If Purchase Order Request is approved, Apple will send shipping box (after PO is received) and unit will be shipped back after repair.

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