Technology and Management Information Systems
1702 N. Alamo St. | San Antonio, Texas 78215-1210
Maintenance
Services for Computers & Printers
Repairs for Apple Printers
Bid #06-101(RC)
BId Expiration March 26, 2009
Non Warranty Repairs
Vendor |
Cost
of Estimate |
Cost
of Estimate Applied to the Repair |
Carry-In
Maintenance |
On-Site
Maintenance |
||
Hourly
Labor Rate |
Minimum Hours |
Hourly
Labor Rate |
Minimum Hours |
|||
|
||||||
| Prime Systems / Directron.com POC: Ron Gobeli ron@directron.us 8727 Huebner Rd., #803 San Antonio, Texas 78240 Phone: 464-3144 Fax: 464-3144 |
$20.00 |
YES |
$50.00 |
1.0 |
$55.00 |
1.0 |
| Printer Solutions POC: Rebekah Medeiros 12020 Warfield St. San Antonio, TX 78216 Phone: 344-0332 Fax: 344-0042 |
$15.00 |
YES |
$50.00 |
1.0 |
$75.00 |
1.0 |
WARRANTY COVERAGE
MacTLC, in San Antonio, is now the Apple Warranty Service Provider for warranty repairs for SAISD.
o Requests for warranty support are submitted through the SAISD Help Desk at 281-9090.
o The Help Desk will determine if the issue is software or hardware related, and verify warranty coverage. If the Help Desk can not make this determination, a work order will be entered for an SAISD Network technician to examine your machine.
o Software issues, in most cases, will be handled over the phone.
o Hardware issues will be identified and the Help Desk will coordinate the dispatch of a work request to MacTLC.
o MacTLC will contact the SAISD Campus for an on-site evaluation appointment.
For
Questions, Comments, or to Report a Broken Link Please Contact the Webmaster at webmaster@saisd.net |