Staff

Employee Benefits, Risk Management & Safety Staff

Lorena Rios
Senior Director
210-554-8669
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David Gracia
 
 
Amelia Portillo
Administrative Secretary
Benefit Changes, Eligilbility, Life Insurance Claims, Budget, Annual Enrollment, Web Coordinator
210-554-8669
 
Hope Garcia-Andrade
Workers' Compensation & Leave of Absence Specialist
Leave of Absence Administration, Modified Duty,
Unemployment Benefits
210-554-8667
 
 
Lorraine Herrera
Leave Specialist
Leave of Absence Processing (A-L)
210-554-8668
 
Monica Torres
Leave Specialist
Leave of Absence Processing (M-Z)
210-554-8671
 
Paula Cantu
Benefits Clerk
New Employee Orientation, Benefit Enrollments, Qualifying Events
210-554-8662
 
Natalie Martinez
Executive Assistant
Retirement, ALIP, 403(b) Annuities, Unemployment Claims
210-554-8664
 
Maria Cordova
Benefit Specialist
Health & Ancillary Benefits, Ancillary Benefit Billing Reconciliation, Qualifying Events
210-554-8673
 
Hazel Givens
Senior Payroll Clerk HR
Eligibility, Benefits & Health Insurance Premium & Billing Reconciliation
210-554-8665
 
Occupational Health & Safety
(OHS)
 
Roy Laughlin
OHS Specialist
210-554-8544
 
Tywanda Walker
OHS Specialist
210-554-8545
 
Evangelina Moran
OHS Specialist
210-554-8543
 
UnitedHealthcare On-Site Representatives
 
Carlos Medrano - Account Manager
210-554-8674
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Karen Ochoa - Wellness Coordinator
210-554-8676
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Other Important Numbers:
 
Department Fax: 210-299-5726
 
Second Fax: 210-228-3145
 
UnitedHealthcare Contact Information:        
 
Medical EPO/HMO: 1-888-270-3313  www.myuhc.com
 
Dental PPO: 1-888-270-3313  www.myuhcdental.com
 
Care24 Services: 1-800-828-1120
 
Pharmacy Home Delivery OptumRX: 1-800-788-4863
 
Humana Contact Informaiton:                         www.humana.com
 
Vision: 1-866-537-0229
 
Accident & Critical Illness/Cancer: 1-866-770-6395
 
 
 
     
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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 Staff
 Benefit Programs and Rates Income Replacement 
 New Employee Information Retirement Programs
 Risk Management Frequently Asked Questions 
 Forms Mandated Web Postings 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



UPCOMING EVENTS 

HOT TOPICS        


New employee medical plan approved for 2014-15