Staff

Employee Benefits, Risk Management & Safety Staff

Irma Hernandez, PHR, CSRM
  
David Gracia
Amelia Portillo
Secretary
Benefit Changes, Eligilbility, Life Insurance, Budget, Web Coordinator
210-554-8669
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Hope Garcia-Andrade
Workers' Compensation & Leave of Absence Specialist
Leave of Absence Administration, Modified Duty,
Unemployment Benefits
210-554-8667
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Belen Sanchez
Front Desk Clerk
Leave of Absence, Workers' Compensation, Safety, Retirement
210-554-8641
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Tracy Serna
Leave Specialist
Leave of Absence Processing (A-L)
210-554-8668
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Monica Torres
Leave Specialist
Leave of Absence Processing (M-Z)
210-554-8671
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Paula Cantu
Benefits Clerk
NEO & Benefit Enrollments, Qualifying Events
210-554-8662
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Natalie Martinez
Executive Assistant
Retirement, ALIP, 403(b) Annuities, Unemployment Claims
210-554-8664
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Maria Cordova
Benefit Specialist
Health & Ancillary Benefits, Ancillary Benefit Billing Reconciliation, Qualifying Events
210-554-8673
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Hazel Givens
Senior Payroll Clerk HR
Eligibility, Benefits & Health Insurance Premium & Billing Reconciliation
210-554-8665
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Occupational Health & Safety
(OHS)
 
Roy Laughlin
OHS Specialist
210-554-8544
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Tywanda Walker
OHS Specialist
210-554-8545
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Evangelina Moran
OHS Specialist
210-554-8543
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UnitedHealthcare On-Site Representatives
 
Carlos Medrano - Account Manager 210-554-8674
Karen Ochoa - Wellness Coordinator 210-554-8676
 
Other Important Numbers:
 
Department Fax:                                              210-299-5726
 
Second Fax:                                                     210-228-3145
 
UnitedHealthcare Contact Information:         www.myuhc.com
 
Medical EPO/HMO:                                        1-888-270-3313
 
Dental PPO:                                                     1-888-270-3313
 
Care24 Services:                                            1-800-828-1120
 
Pharmacy Home Delivery OptumRX:           1-800-788-4863
 
Humana Contact Informaiton:                         www.humana.com
 
Vision:                                                               1-866-537-0229
 
Accident & Critical Illness/Cancer:                 1-866-770-6395
 
 
 
     
 

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 Staff
 Benefit Programs and Rates Income Replacement 
 New Employee Information Retirement Programs
 Risk Management Frequently Asked Questions 
 Forms Mandated Web Postings