Home Librarian Resources Professional Librarian Resources Vendor Contact Information

Library Media Services
Department

406 Barrera, Room 8
San Antonio, Texas  78210

Phone: (210) 554-2530


Vendor Contact Information PDF Print

Contact Phone Numbers for Vendor Help Desks

Alexandria (Companion Corp.) - http://www.goalexandria.com/saisd/
1-800-347-6439 or 1-800-349-4742
Mitinet's MARCWizard, MARC Professional (Gumdrop) - http://www.mitinet.com
1-800-824-6272
K-12 Database Program (ESC XX) - http://esc20.net/k12databases/ 
Products include: EBSCO and Encyclopedia Britannica
210-370-5623 - This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Other ESC 20 Products - http://esc20.net/ 
Product includes: Discovery Education
210-370-5623 - This e-mail address is being protected from spambots. You need JavaScript enabled to view it
SAISD HelpDesk - http://www.saisd.net/ADMIN/newtech/ATS/helpdesk/index.shtm
210-244-2999 - FAX #: 228-3198 - Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
ADDITIONAL TECHNICAL SUPPORT INFORMATION for Online Resources Purchased through ESC20:
  • K-12 Database Program Help Desk 210-370-5623
  • World Book OnLine - http://www.worldbookonline.com/wb/subscribe/contact?technical_support or This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • Discovery Education - Laura Alfaro, District Administrator, This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or 1-800-323-9084 or go to http://www.discoveryeducation.com/contact-us/ to complete the email form on the Discovery Ed site.
  • Facts On File1- 1-800-322-8755 ext. 4230 or email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it