Our Pledge to Patrons

Our Pledge to Patrons

We as a District are dedicated to making certain our customers know they are valued. As such you can expect from us:

Security and Service with a Smile

Ensuring student and staff safety doesn't mean courtesy is compromised. We are committed to:

• Making you feel welcome instantly, starting with large, friendly signs so that you can easily find your way to the main office of schools or departments.
• Acknowledging your presence immediately and greeting you warmly.
• Politely explaining the reasoning behind security measures such as sign-in sheets and visitor badges so you will feel like part of the security solution.

Caring Communications

We are also pleased you contacted us that we will:

• Answer the phone within three rings, and identify our organization and ourselves.
• Listen carefully.
• Be professional.
• Let you know if we are unable to provide the information you seek at the time of your call or e-mail but promise to get it to you as soon as possible. And then do it!
• Not transfer your call unless absolutely certain that person or department can assist you.
• Return phone calls and respond to e-mails and faxes promptly.
• Update information on our Web site in a timely manner.

A Spirit of Teamwork

Our goal to be the best school district we can be could not be possible without you, and as such we:

• Welcome all comments - from compliments to complaints - and will use them to improve our quality.
• Keep you apprised of our performance standards and progress.
• Let you know how you can help us in our improvement process.
• Never forget we exist to be of service to you.

The Campus Community

Schools must not only be safe but inviting as well; environments inspiring assurance that:

• Students are well educated, secure and their right to privacy protected.
• Parents and visitors feel welcome.
• Everyone cares about the students, and that educators are accessible to parents.
• Taxpayer money is well spent.
• The schools are assets to their communities.