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Repair Services - Apple Computers
Technology and Management Information Systems
Departments & Programs
Maintenance Services for Computers & Printers
Repairs for Apple Computers
Bid No. DIR
Vendor # 06978
The following are the procedures for non-warranty Apple repairs initiated by the requestor:
1. Call 1-800-800-2775
2. Choose Option 3
3. Give Support Representative Self Service Account # 522127
4. Apple representative will go over troubleshooting steps over the phone
5. If repair is determined, a Purchase Order Request from Apple, will be generated
6. If Purchase Order Request is approved, Apple will send shipping box (after PO is received) and unit will be shipped back after repair.