Registration is now online for current and new students for the 2018-19 school year!   Register today
¡Inscripciones están disponibles en línea para el año escolar 2018-19!   Inscríbase hoy

Network and Data Center Maintenance Window

Due to the complexity of today’s technology, regular maintenance periods are required in order to properly maintain the District’s network equipment and data systems. To better ensure uninterrupted service, our department is scheduling regular maintenance windows when this work will be performed. The Maintenance Window will occur from 5:00 p.m. to 9:00 p.m. on the dates listed below. Staff will perform system upgrades, provide hardware maintenance and address network issues.

During these periods various systems may experience outages, slow responses, no connectivity and loss of dial tone due to the type of maintenance required. The following systems are included:

Servers and Applications - email, web pages, online applications, Region 20 access, file servers, iDataPortal, Moodles, Food Service Applications, SubFinder, and Special Education Applications

Network Communications – Data, Internet, LAN, WAN, email, web pages, online applications, Region 20 access, file servers, iDataPortal, Moodles, Gradespeed, Food Service Applications, SubFinder, Special Education Applications

Telecommunications – Cisco VOIP phones

The type of maintenance that is scheduled to be performed will determine which systems are affected as well as whether there will be any downtime to the above services. Even though a specific service may not be scheduled for maintenance, it is possible that it could be affected depending on other work being performed. Therefore, important events relying on network services should not be scheduled during these times. Our department has established a website at http://www.saisd.net/dept/osi where you can see the scheduled maintenance dates as well as the work that is scheduled to be performed. The work to be performed will be posted the day of the maintenance period. You can also request this information by calling 210-244-2900.

Please plan accordingly to limit network use during this time in order to avoid potential loss of data. We thank you in advance for your support! Please contact the SAISD Helpdesk at 210-244-2929 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it with any questions.


Network and Data Center Maintenance Window Schedule


Month

Day of Week

Date

October

Monday

October 30, 2017

November

Wednesday

November 29, 2017

December

Tuesday, 7-11PM

December 19, 2017

January

Wednesday

January 24, 2018

Feburary

Wednesday

February 21, 2018

March

Wednesday

March 28, 2018

April

Wednesday

April 25, 2018

May

Wednesday

May 23, 2018

June

Wednesday

June 20, 2018

July

Wednesday

July 25, 2018

August

Wednesday

August 22, 2018

September


TBD