Network and Data Center Maintenance Window

Due to the complexity of today’s technology, regular maintenance periods are required in order to properly maintain the District’s network equipment and data systems. To better ensure uninterrupted service, our department is scheduling regular maintenance windows when this work will be performed. The Maintenance Window will occur from 5:00 p.m. to 9:00 p.m. on the dates listed below. Staff will perform system upgrades, provide hardware maintenance and address network issues.

During these periods various systems may experience outages, slow responses, no connectivity and loss of dial tone due to the type of maintenance required. The following systems are included:

Servers and Applications - email, web pages, online applications, Region 20 access, file servers, iDataPortal, Moodles, Food Service Applications, SubFinder, and Special Education Applications

Network Communications – Data, Internet, LAN, WAN, email, web pages, online applications, Region 20 access, file servers, iDataPortal, Moodles, Gradespeed, Food Service Applications, SubFinder, Special Education Applications

Telecommunications – Cisco VOIP phones

The type of maintenance that is scheduled to be performed will determine which systems are affected as well as whether there will be any downtime to the above services. Even though a specific service may not be scheduled for maintenance, it is possible that it could be affected depending on other work being performed. Therefore, important events relying on network services should not be scheduled during these times. Our department has established a website at http://www.saisd.net/dept/osi where you can see the scheduled maintenance dates as well as the work that is scheduled to be performed. The work to be performed will be posted the day of the maintenance period. You can also request this information by calling 210-244-2900.

Please plan accordingly to limit network use during this time in order to avoid potential loss of data. We thank you in advance for your support! Please contact the SAISD Helpdesk at 210-244-2929 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it with any questions.


Network and Data Center Maintenance Window Schedule

Month

Day of Week

Date

September

Wednesday

September 19, 2018

October

Tuesday

October 30, 2018

November

Wednesday

November 28, 2018

December

NO MAINTENANCE SCHEDULED

January

Wednesday

January 23, 2019

February

Wednesday

February 20, 2019

March

Wednesday

March 27, 2019

April

Wednesday

April 24, 2019

May

Wednesday

May 22, 2019

June

Wednesday

June 19, 2019

July

Wednesday

July 24, 2019

August

Wednesday

August 21, 2019

September

Wednesday

September 18, 2019