San Antonio ISD

PENS is a mass notification system that empowers schools and departments to send instant alerts and time-sensitive messages to parents, students, faculty and staff all at once.

To gain access to PENS: Campus Administrators need to review Policies and Procedures for PENS (C42) and the PENS Training Materials. For questions, contact Governmental & Community Relations at 210-554-2230 or via email at

Questions about message content and when to use PENS should be directed to the SAISD Communications Department; their phone number is 210-554-2250.

Training Materials

Policies and Procedures for PENS (C42)
Quick Start Quide (PDF)
Getting Started (PDF)
Advanced Training (PDF)

Need Help?

Visit the help section, send an email to support, or call (800) 920-3897