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Office of Learning and Compliance Support Services

Contact Us

514 W. Quincy St.
San Antonio, Texas 78212
210-554-2485 (phone)

What's Happening?

Who We Are

Left to Right: Dr. Paul Riser, Rosie Castillo, Agnes Gonzalez, Garry Hardcastle (Senior Executive Director), Amabel Lopez, Elizabeth Brown, Tori Austin, and Cindy Bernal

What We Do

The Office of Learning and Compliance Support Services (LCSS) in SAISD is responsible for ensuring that the San Antonio Independent School District (SAISD) is meeting curriculum and scheduling standards that are set forth by the Texas Education Agency. In conjunction with many other departments, our office safeguards programmatic models that guarantee student success in alignment with the mission and vision of SAISD while complying with all regulatory agencies and boards.


Specifically, the Learning and Compliance Support Services Office is responsible for:

  • reviewing and editing district-wide Administrative Procedures;
  • facilitating the configuration of Elementary and Secondary Course Offering information;
  • directing the Middle School Partners Program;
  • coordinating the Multi-Tiered Systems of Support;
  • ensuring that the District is complying with the Teacher Incentive Fund regulations; and
  • overseeing the district-wide Individual Graduation Committee process.

Because of the complex and intricate nature of each component listed above, many talented individuals work to make sure that each facet of our office integrates cohesively into the larger District structure. A list of staff and their general duties are listed beneath the next section.


Our Departmental Mission

The Office of Learning and Compliance Support Services is dedicated to supporting student learning through comprehensive programs that ensure an adherence to guidelines and stipulations set forth by governing bodies in accordance with mandated law.



Our Staff

  Central Office: 514 W. Quincy St., San Antonio, TX 78212 - 3rd Floor
Garry Hardcastle
Senior Executive Director, Learning & Compliance Support Services
Email Garry
210-554-2485 extension 54020
Amabel Lopez
Executive Secretary, Learning & Compliance Support Services
Email Amabel
210-554-2485 extension 54431

Dr. Paul Riser
Coordinator, Learning & Compliance Support Services
Email Paul
210-554-2485 extension 54430



Agnes Gonzalez
Director, Middle School Partners & Online Learning
Email Agnes
210-554-2654 extension 54155
Rosie Castillo
Departmental Secretary, Online Learning
Email Rosie
210-554-2654 extension 54147



Tori Austin
Director, TIF Grant Project Manager/Master Teacher Program
Email Tori
210-554-8421 extension 48417
Elizabeth Brown
Coordinator, TIF
Email Elizabeth
210-554-8421 extension 42276
Cindy Bernal
Departmental Secretary, TIF
Email Cindy
210-554-8421 extension 48421

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