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Office of Family & Community Engagement
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Pickett Family Center
1931 E. Houston St.
San Antonio, TX 78202
(210) 554-2205 (phone)
(210) 228-3029 (fax)

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WAYS WE COMMUNICATE WITH FAMILIES
San Antonio Independent School District believes positive home to school relations are critical to the support and success of our schools. It is our hope that improved communications with the community will further strengthen that relationship. The district utilizes a variety of tools to communicate directly with students and parents to ensure our messages are clear and our audiences are connected to all that's going on in the district.

 

SCHOOLMESSENGER
When large group notifications must go out, SAISD contacts families by phone, email, and text message using a system called SchoolMessenger, which is one of the most widely used communications tools for PreK-12 districts. SAISD and your school also use SchoolMessenger in order to let you know about emergency situations, remind you about school and district events, update you on your child’s attendance, and more.

Sometimes your school may ask you for updated contact information. If your phone number or address has changed since you enrolled your student, please let your school know so they can update this information in the district's student information system. SAISD and SchoolMessenger do not share any of your information, and we follow federal regulations on student and user privacy.

Option to receive text messages on mobile phones

 

SAISD schools have the ability to send text messages as notifications via SchoolMessenger.

Text messages will be used to send updates to families. SchoolMessenger is one of the primary ways the school district communicates important information to parents.

You can make sure we have your updated cell phone information on file by: 

  1. Calling us at (210) 554-2205.
  2. Emailing us at text@saisd.net. Please provide a call back number, the names of your students, and the schools they attend for faster service.

 

Text message notifications are always sent from the short code 67587. Please note, if you text this number and your mobile phone is not entered in the student information system, messages will not be sent to it.  You can check to see if your information is in the student information system by asking your school secretary.

To stop receiving text messages on a particular number, text "STOP" to 67587 at any time or opt out by calling us at (210) 554-2205.

SchoolMessenger Text Messaging Resources
Frequently Asked Questions (English)
Frequently Asked Questions (Spanish)

 

FRONTLINE PARENT PORTAL 

Get access to your student’s grades, attendance, and schedule with the new Frontline Parent Portal! Click here for more information. 

 

 

WEBSITES
The district web site is used to communicate district/school news, announcements, calendar events, key contact information, marketing/comparative data,  enrollment information, parent group and general school information for current and prospective parents. The district site also includes information about the Board of Trustees, policies, and department information for staff, parents, students, and the community. Visit www.saisd.net for more information.

Visit the Office of Family and Community Engagement web page at www.saisd.net/families for information on family workshops, becoming a volunteer, or contacting our Customer Experience team for any questions or concerns.

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